Wharton School, University of Pennsylvania
Assistant Professor of Operations, Information and Decisions
Santiago Gallino is Assistant Professor of Operations, Information and Decisions in the Wharton School of the University of Pennsylvania. He is interested in operations management challenges in the retail industry. He studies both omni-channel integration and store execution issues in retail. In his research, he uses field data and econometric tools to study existing operational practices as well as potential operational improvements. His articles have appeared in leading journals such as Management Science or MIT Sloan Management Review.
