Copenhagen Business School
Professor of Marketing
Ad de Jong obtained a M.Sc. in Psychometrics at the University of Leiden and has a Ph.D. from the School of Economics & Business Administration at the University of Maastricht. His research focuses on frontline marketing, frontline employees, sales/service teams, sales/service innovation and marketing research methods. He serves on the editorial review boards of the Journal of Service Research, Industrial Marketing Management and the Journal of Personal Selling & Sales. He has published in journals such as Management Science, the Journal of Marketing, the Journal of Management, Industrial Marketing Management or the Journal of Retailing. He has taught PhD courses at universities all over the world, including Aston Business School (UK); Aalto University (Finland); Maastricht University (Netherlands); Henley Business School (UK); Eindhoven University of Technology (Netherlands); ESCP Europe Business School, (Berlin); Technical University Darmstadt (Germany); University of Ljubljana (Slovenia); University of Newcastle (Australia) and ESCP Europe Business School, (Paris).